Returns & Exchanges

We want you to love your OiOi fashion pieces, which is why we offer a 30-day return window for all items in their original, unworn condition with tags attached. Our streamlined process ensures that finding your perfect fit is completely stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to the outside of your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.